Create your account
You need an account to build forms. Sign up with your email and a password, or with Google. No card is needed.
Sign up with email
- Open the sign-up page.
- Enter your email and a password.
- Tick I agree to the Terms and Privacy Policy.
- Click Create account.
- On the next screen, enter the 6-digit code we emailed you and click Verify email. See Verify your email.
- Finish your profile.
Password rules
- 8 to 128 characters.
- At least one uppercase letter, one lowercase letter and one number.
A checklist under the password box ticks off each rule as you type.
Sign up with Google
- Click Sign up with Google (or Continue with Google on the sign-in page).
- Choose your Google account.
- Finish your profile.
A Google account has no password at first. To add one, use Forgot password with the same email. We email you a code, and you choose a password.
Verify your email
- Check your inbox for a 6-digit code. It expires in 10 minutes.
- Type it into the boxes and click Verify email.
- No email? Wait for the timer, then click Resend code. You can ask for a new code 60 seconds after the last one.
- Typed the wrong email? Click Wrong email? Start over.
Finish your profile
After you verify (or after your first Google sign-in), you land on Finish your profile. Fill it in and click Continue.
| Field | What it does | Required? |
|---|---|---|
| First name | Your first name. Up to 60 characters. | Yes |
| Last name | Your last name. Up to 60 characters. | Yes |
| The email you signed up with. You cannot edit it here. | Filled in | |
| Phone number | Pick your country (India +91 by default), then enter the number. One number can be used on one account only. | Yes |
| Organisation | Where you work. Up to 120 characters. | No |
| Profession | What you do. Up to 120 characters. | No |
| Terms and Privacy Policy | A checkbox. It appears only if you have not already accepted them, for example after Google sign-up. | Yes, when shown |
Continue stays blocked until the required fields are filled. You cannot open the rest of the app until you finish this step.
Sign in
- Open the sign-in page.
- Enter your email and password, then click Sign in. Or click Continue with Google.
If you signed up but never entered your code, signing in sends you a new code and takes you to the verify screen.
Forgot or reset your password
- On the sign-in page, click Forgot password?
- Enter your email and click Send reset code.
- Enter the 6-digit code from the email and your new password.
- Click Reset password. You are signed in and taken to your dashboard.
We always move you to the next screen, even if the email has no account. This protects other people's privacy. If you never receive a code, there may be no account for that email.
Error messages
| Message | What it means | What to do |
|---|---|---|
| Enter a valid email address. | The email looks wrong. | Check for typos. |
| Use at least 8 characters. | The password is too short. | Make it 8 or more characters. |
| Add an uppercase letter. / Add a lowercase letter. / Add a number. | The password is missing one of these. | Add what is missing. |
| You must accept the terms to continue. | The terms box is not ticked. | Tick it. |
| Too many sign-up attempts. Try again in N seconds/minutes. | You tried too many times. | Wait and try again. |
| New sign-ups are temporarily closed. Please check back soon. | We are not accepting new accounts right now. | Try again later. |
| That code is not correct. N attempts left. | The code you typed is wrong. | Check the email and retype it. |
| That code has expired or was already used. Request a new one. | The code is older than 10 minutes, or already used. | Click Resend code. |
| Too many wrong attempts. Request a new code. | You used all 5 tries. | Click Resend code. |
| Enter the 6-digit code. | The code is incomplete. | Fill all 6 boxes. |
| We couldn't send the email. | Your details are saved, but the email did not go out. | Click Resend code. |
| Invalid email or password. | Either the email or the password is wrong. We do not say which. | Retry, or use Forgot password? |
| Too many sign-in attempts. Try again in … | Too many tries. | Wait and try again. |
| That email is already linked to a different sign-in method. | This email is already used with another way to sign in. | Sign in the way you first signed up. |
| This account has been suspended. Contact support if you think this is a mistake. | The account is blocked. | Contact support. |
| This phone number is already in use | Another account has this number. | Use a different number. |
| Enter a valid phone number for the selected country. | The number does not fit the country you picked. | Check the country and number. |